LootBoxHub is committed to maintaining a secure and trusted platform for the sale and activation of game keys and gift card codes. As part of our commitment to compliance with global regulations and best practices, we have implemented a Know Your Customer (KYC) and Anti-Money Laundering (AML) Policy. This policy outlines our procedures and obligations regarding customer identification and due diligence.

  1. Customer Identification and Verification: a. KYC Procedures: LootBoxHub will perform customer identification and verification procedures for all users engaging in transactions on our platform. This includes collecting and verifying the following information:
    • For Individual Customers:
      • Full legal name
      • Date of birth
      • Residential address
      • Valid identification document (e.g., government-issued ID, passport)
    • For Business Customers:
      • Business name
      • Business address
      • Business registration documents
      • Identification information for authorized representatives

b. Customer Due Diligence (CDD): We will conduct appropriate due diligence measures to assess the risk profile of our customers. This may include gathering additional information, such as the source of funds or the nature of the customer’s business, to ensure compliance with applicable AML laws and regulations.

  1. Monitoring and Reporting: a. Transaction Monitoring: LootBoxHub employs transaction monitoring systems to detect and report suspicious activities, including those that may be indicative of money laundering, terrorist financing, or other illegal activities. This monitoring helps us identify unusual patterns or high-risk transactions.

b. Reporting Obligations: If we suspect or have reasonable grounds to believe that a customer is engaged in illegal activities or attempting to use our platform for illicit purposes, we will promptly report such activities to the appropriate regulatory authorities as required by applicable laws and regulations.

  1. Data Protection and Confidentiality: a. Data Security: We take data protection and security seriously. All customer information collected during the KYC process will be stored securely and treated confidentially in accordance with applicable data protection laws.

b. Information Sharing: We may disclose customer information to regulatory authorities or third parties as required by law or when necessary to fulfill our obligations related to KYC and AML compliance. Such disclosures will be made in accordance with our Privacy Policy.

  1. Ongoing Compliance: a. Monitoring and Updates: We continuously monitor regulatory developments to ensure that our KYC and AML procedures remain up to date and compliant with applicable laws and regulations. We may update this policy periodically to reflect any changes in our compliance requirements.

b. Staff Training: Our employees undergo regular training to stay informed about KYC and AML best practices and regulatory updates. This ensures that our team is equipped to identify and respond to potential risks and suspicious activities effectively.

  1. Compliance with Applicable Laws: LootBoxHub operates in compliance with all applicable local, national, and international laws and regulations related to KYC and AML, including but not limited to the Financial Action Task Force (FATF) recommendations and local regulatory guidelines.
  2. Contact Us: If you have any questions, concerns, or requests regarding our KYC & AML Policy, please contact us using the information provided below:

Email: [contact@lootboxhub.com]

Thank you for your cooperation in helping us maintain a secure and trusted platform. By adhering to this KYC & AML Policy, we can collectively contribute to a safer gaming ecosystem while ensuring compliance with legal and regulatory requirements.